Minute Key
Memorial, Orange City, FL

Minute Key Reviews

3 stars based on 6 reviews

Featured Comments:

• B

  Brandon Neubacher

  1.0

  Call this locksmith for a lock out with key in my truck ignition. 1997 pick up with simple flip locks. I was quoted 59$ to unlock the truck with 29 of that being a trip charge and 30 labor. The tech shows up and says it’s going to be 100 total. I think I’m in the wrong business if all I have to do is buy a couple inflatable bags and a wire rod to make 79$ in 2 minutes. This is not only unethical is robbery. The tech was patient and kind however. This company is a joke though. I don’t mind paying fir a service, but I expect to be informed and treated fairly. To top it off, I refused to pay the 100 stating what I did above. The tech then contacted the office. A woman calls me back and says, ok it will be 75. I informed the tech that I would try to do it myself and if I couldn’t I would pay the 75. He again informed the office. The office calls me back again and this time it’s a man speaking. He asks about the situation and says, ok the lowest we can go is 80. Lol. I informed him of the 75$ quote by the previous woman and he backpedals saying, ok then that’s the lowest we can go. These people are cockroaches.

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  Response from the owner

  Brandon, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We hope you are willing to give us another chance. Please reach out to us at [email protected] so we can work towards a resolution.

• S

  Steve Williams

  1.0

  Called with keys locked in trunk. I was told that a tech. would message me shortly. After waiting a while I tried another company. They told me they would be there in 15 minutes and they were. This Minute Key company, which is suppose to be a large company, and multiple locations, being around 1:45 PM when I called finally sent me a text at 11:30 PM, about 10 hours later, saying a tech would be contacting me shortly... then about 2 minutes later they send me a second message and say sorry we will not be able to help you at this time!!!! Horrible company and wouldn't recommend to my worst enemy!

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  Response from the owner

  Hi Steve, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (720) 650-8060 so we can discuss your experience further. We look forward to hearing from you. Thank You, minuteKey

• B

  Brvabrvo Bravo

  5.0

  I've gone twice to have keys made have had a good experience everytime. Will keep using when I need it.

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  Response from the owner

  Brvabrvo, Thank you again for taking the time to let us know how we did. We hope you have a great day!

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