Minute Key
Charlotte, Nashville, TN

Minute Key Reviews

4 stars based on 12 reviews

Featured Comments:

• K

  Keanna Johnson

  5.0

  First ever using this particular machine but I swear I would do it again. All my keys work. And I found it cool that I could see the process. So five stars from me.

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  Response from the owner

  Hi Keanna Johnson, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

• L

  Laura Ellis

  1.0

  The keys I got from this self service kiosk were flimsy, had dangerously sharp edges and did not work in the lock. So I had to make an extra trip to my local Ace Hardware, where I got sturdy keys that actually work, faster and at a lower cost. While I was able to get a refund (via a pre-paid card), I am definitely frustrated that I had to make an extra trip and then spent precious time tracking down customer service. Not a fan. p.s. I wouldn't have gone to the trouble of posting this negative review if Minute Key hadn't emailed me asking for a review.

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  Response from the owner

  Laura, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at [email protected] at your earliest convenience and we will do our best to resolve this with you.

• D

  Darren Benjamin

  5.0

  Love the digital key option along with the app. I know this will come in very handy for my forgetful self

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  Response from the owner

  Thank you again for taking the time to let us know how we did. We hope you have a great day!

More reviews (2)