Minute Key
Hurstbourne, Louisville, KY

Minute Key Reviews

4 stars based on 10 reviews

Featured Comments:

• M

  Matthew Faske

  3.0

  I ordered two Jack Skellington keys and received two Darth Vader keys. The receipt says Jack Skellington, so I know I didn’t press the wrong selection. Someone must have improperly loaded the machine. Was on my lunch hour so time was limited and couldn’t find an associate in the store that could help me .

  ---

  Response from the owner

  Matthew Faske, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at [email protected] to discuss this further.

• J

  Jim Cobban

  4.0

  I bought seven of the same key at a kiosk inside Lowe's. None of the keys worked. I returned them to Lowe's and they directed me to the website. I sent an email per the receipt and have not received a response. Even though I have had great luck with the kiosk in the past, I will not in the future. The employee made keys for me and there was no problem. UPDATE: When I called on Monday, the employee promised a full refund for the unusable keys. As long as the credit comes through, the transaction is resolved successfully.

  ---

  Response from the owner

  Jim, Thank you again for taking the time to let us know how we did. We hope you have a great day!

• W

  Warren Bullock

  5.0

  This is very cool. Quick and easy duplicate keys, but I really love the electronic back-up.

  ---

  Response from the owner

  Hi Warren Bullock, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

More reviews (2)