Minute Key
Commonwealth, Martinsville, VA

Minute Key Reviews

2.4 stars based on 13 reviews

Featured Comments:

• G

  Gale Buck

  3.0

  Keys as cut worked all locks except the most important. Examining keys under a magnifier, I discovered they were a tad long. A quick filing and they fit the finicky lock like a charm.

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  Response from the owner

  Gale, we really appreciate your positive review! Thanks again for taking the time to leave us this information about your recent visit. Take care!

• L

  Larry M

  1.0

  Lowes had this machine to make keys, I used it before and had problems but thought they had repaired it. So tried again for this house with no luck again. I think it is in the user as well as the machine. when the start button is applied and the key has been installed , the clamp is very fast to clamp the key . It is possible the key is being positioned improperly because of this. There should be a pause and request to hold key still before the clamp is applied. Yes there is a cancel button to stop the procedure but who knows if it was in right or not. Don't think it is just right yet. Great Idea but needs a little more dummy proof installed.

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  Response from the owner

  Larry, we regret to hear that you are displeased with your recent experience with us. We would like to work towards a resolution, so if you are willing, please reach out to us at [email protected] to discuss this further.

• W

  William Andrews

  1.0

  I have to return back to Lowe's where I used your service because the key that was cut was not cut right and I need a new one

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  Response from the owner

  William, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at [email protected] at your earliest convenience and we will do our best to resolve this with you.

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