Mile High Locksmith
Jerry, Castle Rock, CO

Mile High Locksmith Reviews

4.6 stars based on 131 reviews

Featured Comments:

• E

  E

  5.0

  Joseph did a fantastic job changing my locks. He was very quick to respond to my call, and only took 20 minutes to change all my locks. Thank you for the great customer service!

• C

  Cammie Smith

  1.0

  I would be extremely wary of this company. I do not think they are a legitimate operation. Long version: I called their number and was connected with an operator who said she could connect me with a technician to come service my car. He called just a few minutes later, but was unable to provide same-day service, so I informed him I would be calling around. He quickly said, “no don’t worry, I can send out someone else from my company right now!” A few minutes later, I was contacted again by “Ivan,” supposedly from the same company. We made arrangements and he came out to service the vehicle. (It was an ignition issue, where the key would not turn in the lock. I have now learned that many locksmiths routinely make this repair several times a week and it is a fairly straightforward fix that takes about 20 minutes). However, “Ivan” said he was having trouble and had someone on FaceTime the entire time walking him through the procedure. He spent 2 hours trying to make the repair, and was unable to do so, but said he would get a new ignition for me and come install it at my house (he was able to jimmy-rig my vehicle so that I could get it home.) The next day, he came to my home and installed the new ignition and provided me with two new keys he had cut. Great. He asked to be paid in cash and did not provide a receipt (I should have asked for one). At first, my vehicle functioned properly, but after 3 or 4 times driving it the key suddenly became extremely difficult to insert into the ignition. I had read online that this is usually a warning sign that the ignition cylinder is going bad and will need to be replaced. I was worried I would get stranded somewhere as it was clear the keys he cut were going to stop working soon. I called the company to ask if someone (preferable someone with more experience) could come fix the job. The operator said there is no “Ivan” in the company. I explained the situation and that I had only talked with someone from her company originally, who referred “Ivan” to me. She looked up the phone number of the original locksmith and also insisted that he was not someone from her company. I believe this is a lie, as they were the only company I called. I believe there are multiple lies being told here, but because I paid in cash and don’t have a receipt, there’s not a lot I can do at this point. The operator insisted there was nothing she could do. I would advise you to steer clear of this company! Maybe there are some legit locksmiths here but it seems that they are running a scam for the most part.

• P

  Patrick Williams

  5.0

  Vanessa was punctual, professional and very quick to get my vehicle unlocked! I would recommend mile high locksmith to anyone who needs to get in their vehicle fast!

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