MasterKey
Needham, Newton, MA
- Phone:
- +1 617-334-5415
- Website:
- http://masterkey24.com/
- Address:
- 99 Needham St #1227, Newton, MA 02461
- Hours:
- TuesdayOpen 24 hours
- OPEN NOW
- Reviews
- Map
MasterKey Reviews
4.2 stars based on 5 reviews
Featured Comments:
D
Daniel Alterisio
1.0
Complete scam. I initially called them to do a cleaning on my couch, Dave came and he said it would cost 300 for a deep shampoo clean. I said no issue I confirmed if he could remove the scent. He guaranteed the removal of the smell or my money back. He completely the job with no issues. As soon as the couch dried it had the same stench that was guaranteed to be removed. I called and texted him for about two weeks and he never responded. Complete ghost. I called him from a new number and he answered and I told him it was me and he said sorry about him not replying and that he would come and redo it or give my money back. He sent his buddy instead, he charged me $300 then when I refused he left and started harassing me over the phone. Do not trust these people my home was broken into later on.
Response from the owner
Dear Daniel, we tried to locate your name in our database however, we couldn’t find you. If you happen to have any sort of invoice from Master Key/ Master Carpet or Master Service, please send a copy of it to [email protected] and we will refund the entire amount and redo the job for free. Furthermore, we NEVER guarantee 100% as the cleaning process contains so many variables. Have a great night- Master Key
M
Manager Echo
5.0
Great service best results. Thank you guys
A
Amit Sharon
5.0
james was an amazing technician,he was fast and cheap
More reviews (1)
Map & DirectionsDirections
- Tuesday :Open 24 hours
- Wednesday :Open 24 hours
- Thursday :Open 24 hours
- Friday :Open 24 hours
- Saturday :Open 24 hours
- Sunday :Open 24 hours
- Monday :Open 24 hours