KeyMe Locksmiths
Thunderbird, Phoenix, AZ

KeyMe Locksmiths Reviews

4.2 stars based on 20 reviews

Featured Comments:

• J

  Justin G

  1.0

  Total criminals. Called for a local locksmith to come out and open a truck door with no power locks and windows. They charge me a $170 to open with one airbag pump. When I asked the technician on site he said he did not set the prices, I called the headquarters and they told me the technician is the one that sets the price when he goes out. These people are crooks. Please do yourself a favor and use another company.

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  Response from the owner

  Hello J, thanks for sharing your feedback. We sincerely apologize that our locksmith didn't satisfy your expectations. Please contact our customer service team at [email protected] or call at (855) 343-5776. The KeyMe Locksmith team is here for you and will work with you to resolve any issues as quickly as possible.

• J

  Jackie Zacher

  1.0

  I called this place thinking it was 5 minutes from where I was stuck at. The guy took over an HOUR to get to me when he said he was 30 minutes away. The kid looked to be barely 17 years old and charged me $170 to unlock my car which took him less than 10 seconds to do. I’ve never heard of or been charged that much to unlock my car. I tried to ask for some money off since it took him so long to get there and he said no. Lady on the phone was rude too. Will never call this terrible company again.

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  Response from the owner

  Jackie , thanks for letting us know about this issue. We sincerely apologize that you waited so long for our locksmith to arrive. The KeyMe Locksmith team is here for you and would appreciate the chance to make this right. Please contact us at (855) 343-5776 or [email protected] at your earliest convenience. We look forward to speaking with you and having the opportunity to serve you soon.

• A

  Alex Affronti

  1.0

  Spent over 200 to get 3 doors rekeyed. He said my screen door needed a whole new lock and handle so he put one on and now the screen door doesn't clasp when i shut it. I asked for a business card and he said it would be on the invoice but i never got one of those either. I even called after they left when i realized my receipt was never sent to me and it's been days and i still haven't received it. I've tried calling but just get hung up on.

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  Response from the owner

  Hi Alex, thanks for letting us know about this issue. We sincerely apologize that we gave you incorrect information and possibly caused you to pay an additional fee. We would appreciate the chance to make this right. Please contact us at (855) 343-5776 or [email protected] at your earliest convenience. We look forward to speaking with you and having the opportunity to serve you soon.

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