KeyMe Locksmiths
Reisterstown, Owings Mills, MD

KeyMe Locksmiths Reviews

4.3 stars based on 41 reviews

Featured Comments:

• q

  quinten davis

  5.0

  Great service. Did not know it existed. Just happened to notice while in line at Safeway. Great value added service. Thank you Safeway.

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  Response from the owner

  Hello,quinten thank you so much for taking the time to leave us this amazing review. We’re so glad you had a good experience. The team here at KeyMe Locksmith is thrilled to hear such good feedback. We hope you try us again and check out our great selection of home, office, car, and RFID keys at a KeyMe kiosk or give our professional locksmiths a call.

• C

  CKaeee

  1.0

  Took the driver an hour to get to me even though I was told it would only take 25 minutes. Then I was charged $275 for the 2 minutes of service I received. Such a rip off. Yeah it's my fault I was locked out but I would never use their service again. Their prices are ridiculous. Find somewhere cheaper!!!!

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  Response from the owner

  Hello CKaeee, thanks for sharing your feedback. We sincerely apologize for your negative experience with our locksmith services. Please contact our customer service team at [email protected] or call at (855) 343-5776. The KeyMe Locksmith team is here for you and looks forward to speaking with you soon.

• M

  Mary Lee

  1.0

  This is my first time to use this company, I had given instructions to use the first phone number to call to reach my daughter who is at the site where the vehicle is. I received 3 follow up calls and the last call did not end very well. The customer service approach of the technician was rude. After I said to please call my daughter's number because I am not near the vehicle to be unlocked he already got upset. I understand it is difficult to reach her and she needs help but as a business person you should not tell me as a parent to leave my daughter out there. You did not even consider her safety! I understand I was the one who called for help and yes your help would have been much appreciated if your work ethics was based on professionalism. There might be a language barrier but that is forgivable and understandable. Whoever the technician who called me last needs some in service training on customer service. I was not rude to begin with until the technician told me "well leave your daughter out there then." Really, put your place in my shoe. I hope your safety is not at stake.

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  Response from the owner

  Mary , thanks for sharing your feedback. We sincerely apologize that our locksmith didn't satisfy your expectations. Please contact our customer service team at [email protected] or call at (855) 343-5776. The KeyMe Locksmith team is here for you and will work with you to resolve any issues as quickly as possible.

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