Locksmith

KeyMe Locksmiths
Ridley, Smyrna, TN

3.9

(18)Check map

Phone:
+1 615-492-9087

Website:
https://www.key.me/kiosks/tennessee/smyrna/smyrna/locksmith-key-copy-smyrna-kroger-37167-tennessee/?utm_medium=organic&utm_source=Google-My%20Business&utm_campaign=maps

Address:
463 Sam Ridley Pkwy W, Smyrna, TN 37167

Hours:
ThursdayOpen 24 hours
OPEN NOW

Reviews
Map

KeyMe Locksmiths Reviews

3.9 stars based on 18 reviews

Featured Comments:

L
Lindsey Humphrey
1.0

Absolute worst. Was told 30 minutes, took over 2 overs for a tech to show. Not once was I told a quote for service. When I called customer service, I was hung up on. I called back and was then transferred to someone who you couldn’t even understand. Don’t ever use this company if you want fast, reliable service. Also; I love how they comment on all negative reviews to call or email when that’s exactly what I did and was hung up on. Horrible customer service.
Response from the owner
Hello Lindsey, thanks for letting us know about this issue. We sincerely apologize that you waited so long for our locksmith to arrive. The KeyMe Locksmith team is here for you and would appreciate the chance to make this right. Please contact us at (855) 343-5776 or [email protected] at your earliest convenience. We look forward to speaking with you and having the opportunity to serve you soon.
J
JakeYahn7
1.0

DO NOT USE. They charged my wife $260 for a thirty second lockpick into my house without ever giving her a quote beforehand. They just want to rob people, not help them.
Response from the owner
JakeYahn7, thank you for sharing your feedback. We are very sorry you feel we were unable to provide you with a satisfactory quote. The KeyMe Locksmith team is here for you and looks forward to the opportunity to make this right. Please contact us at (855) 343-5776 or [email protected] at your earliest convenience. Thanks again, and sorry for any inconvenience.
D
Daniela Navarro
1.0

Do not & I repeat DO NOT go to these people if you locked your keys in the car. Initially, they called me AFTER sending a tech out. Told them that I don’t need the services, because they already had sent out a tech. After the tech did the job & i had to pay $167, $30 to get the tech out & the extra $137 for a poor job done! I called them to let them know the issue & they said that I had canceled the services, which wasn’t the case because I only called this number! TERRIBLE customer service. Had several people hang up on me & after the technician damaged my car door, the company said they would not provide me with a refund nor fix my door. Sent out a guy who clearly did not know what he was doing! Tech never provided me with a quote, had I know it would’ve been that expensive I would’ve declined the services. Was told I could have told him not to provide the services, but I would’ve still had to pay him money regardless of the fact! This company is clearly Fraudulent! Please DO NOT call here. They will rob you from your money! There are cheaper prices out there! If it were for me I would give 0 stars!
Response from the owner
Daniela, thanks for letting us know about this issue. We sincerely apologize that we gave you incorrect information and possibly caused you to pay an additional fee. The KeyMe Locksmith team would appreciate the chance to make this right. Please contact us at (855) 343-5776 or [email protected] at your earliest convenience. We look forward to speaking with you and having the opportunity to serve you soon.