KeyMe Locksmiths
Crescent, Brooklawn, NJ

KeyMe Locksmiths Reviews

3.6 stars based on 12 reviews

Featured Comments:

• C

  Christopher Foster

  1.0

  I do not normally do reviews but their service was so aweful that I decided to do one. When I initially spoke with customer service on the phone they were nice and polite. Customer service then connected me to a technician who gave me an estimated Price and time that seemed reasonable. The estimated time for a technician to arrive at my house was between 25 and 30 minutes at which point I had to leave work. After an hour passed by I got nervous that the technician may not be coming. I then called him back and asked how much longer it would take which he said he had to unlock 1 car before coming to my house. More then 2 hours later I called back again and the technician said he would be arriving soon but was unable to specify how much longer. I originally advised my boss I should only be gone for about an hour due to the estimated time of arrival being 30 minutes. I then canceled service and contacted another locksmith who gave me an estimated time and better price which was accurate. Moral of the story, do not use this location unless you have a lot of free time and don’t want them to show up. Do yourself a favor and take your business elsewhere.

  ---

  Response from the owner

  Hello Christopher, thanks for letting us know about this issue. We sincerely apologize that you waited so long for our locksmith to arrive. The KeyMe Locksmith team is here for you and would appreciate the chance to make this right. Please contact us at (855) 343-5776 or [email protected] at your earliest convenience. We look forward to speaking with you and having the opportunity to serve you soon.

• R

  Rubbin Harris

  1.0

  Do not call them bad customer service, just to unlock a car door!!!!!

  ---

  Response from the owner

  Hello Rubbin, thanks for letting us know about this issue. The KeyMe Locksmith team sincerely apologizes that you had an issue with our locksmith services. We would appreciate the chance to make this right. Please contact us at (855) 343-5776 or [email protected] at your earliest convenience. We are here for you and look forward to having the opportunity to serve you soon.

• L

  Lucian Testa

  4.0

  Eh was blocked in by carts . and a pain to access . but it worked alrite...all in all

  ---

  Response from the owner

  Hello Lucian, thanks for your great review. We are so sorry that the kiosk was difficult to access. We would love to hear more about your experience with our key copy kiosk, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to our service team at (855) 343-5776 or email at [email protected] with any further suggestions you wish to share. The KeyMe Locksmith team is here for you and looks forward to speaking with you soon.