KeyMe Locksmiths
Jackson, Golden, CO

KeyMe Locksmiths Reviews

3.9 stars based on 13 reviews

Featured Comments:

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  alex blank

  1.0

  Buyers beware. Very very late, over priced, not very skilled and destroyed doorknob. Not trustworthy. Definitely don’t call in an emergency. Locked out of apartment and they said 35-45 min but didn’t arrive until 2 hours later. I had to keep checking in with them and just got the b.s. run around. After an hour I called and he said the locksmith will be there soon and would find out and call me right back. 10 min no call, call them .. oh sorry he’s 15 min away but come to find out in keymes language that means 30-40 more min later when the locksmith FInally arrived. At least the locksmith I called before had the decency to say that he didn’t have anyone on my side of town. Poor business practices. So they wanted to hang up the phone before telling me a price so I asked how much, $29 to have them come out 2 hrs after you call, and $55 and up depending on lock and what needs to be done. It’s a simple doorknob that was too difficult for this guy to pick. Which I believed at the time but found out later today that this doorknob is cheap and can easily be opened with a credit card. This was legit been done here with a card. This locksmith had to get his drill and destroy the doorknob. Even that took less than a minute. $154 for a destroyed doorknob. I could have broke it myself if I knew this was the kind of service provided. Get this though, $154 is the discount price they gave me since I had to sit out side 3-4 times longer than they said it would be. So normally it’s $180 for them to ruin your doorknob. That didn’t even come with a replacement knob, It would probably cost an arm and a leg with keyme Horrible experience. Horrible service. Horrible business practices. Buyer beware. UPDATE: Sent them an email over a week ago and received no reply. Their response to this review is just for show. Do not use them. Same type of response I got that they would take care of me for being so late and giving me the run around. They did not take care of me. Use at your own risk.

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  Response from the owner

  alex, thanks for letting us know about this issue. We sincerely apologize that we were unable to complete your request. The KeyMe Locksmith team would appreciate the chance to make this right. Please contact us at (855) 343-5776 or [email protected] at your earliest convenience. We are here for you and look forward to speaking with you soon.

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  Keegan Mattson

  1.0

  extremely rude and incompetent. do not waste your time at this establishment. was told they would arrive in 25 minutes so drove out to the location just to sit there and wait over 40 to receive no service or call. I called them back to check just to be told that they are not going to be doing my service at all. when I told them over the phone “I wish I had been informed that they would not be able to do this service prior to waiting over an hour in total and driving many miles to the location” they immediately hung up on me. never again.

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  Response from the owner

  Keegan, thank you for sharing your feedback. We sincerely apologize for the treatment you received from our locksmith. The KeyMe Locksmith team is here for you and looks forward to the opportunity to make this right. Please contact us at (855) 343-5776 or [email protected] at your earliest convenience. Thanks again, and sorry for any inconvenience.

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  Kari Riegner

  5.0

  What a great option! I had to get some copies made of our rental property keys and was thrilled when I realized that I could get it done at a kiosk at Safeway rather than going to a hardware store and find someone to help. Also love that the key is now stored in the system so I can get copies made whenever needed! Very cool option

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  Response from the owner

  Hello Kari, thanks for sharing your review with us and the community. Our KeyMe team will definitely be happy to read what you wrote. We hope you try us again and check out our great selection of home, office, vehicle, and RFID keys at a KeyMe kiosk.

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