Locksmith

KeyMe Locksmiths
Parsonage, Edison, NJ

4.5

(21)Check map

Phone:
+1 732-532-3074

Website:
https://www.key.me/kiosks/new-jersey/edison/edison/key-copy-edison-new-jersey/?utm_medium=organic&utm_source=Google-My%20Business&utm_campaign=maps

Address:
55 Parsonage Rd Level 1, Edison, NJ 08837

Hours:
ThursdayOpen 24 hours
OPEN NOW

Reviews
Map

KeyMe Locksmiths Reviews

4.5 stars based on 21 reviews

Featured Comments:

N
Nikki Fox
1.0

UNRELIABLE FOR 24/7 SERVICE.- call another locksmith or the non-emergency police number for assistance. Tried calling them at 5am because i locked my keys in my car. The first woman that took my info was rude but she did say someone would call "shortly". 30 minutes later I call back and say, "im so sorry i just wanted to check and confirm if someone was coming". A different woman picked up who was much nicer and validated my info but also said to stay by the phone. A whole hour later I call again to check again. Only then do they tell me none of the technicians are avaliable and id have to wait for an appointment after ANOTHER HOUR. In the MIDDLE of that phone call, another receptionist from THE SAME PLACE calls and tries to offer me their first appointment AN HOUR AFTER THAT. I said no, thats kind of ridiculous ive already been waiting and only now you tell me that i need to wait another hour or 2 and that i no longer needed the service. I eventually figured something else out. By the time i got HOME, THE LOCKSMITH CALLS!! Poor guy probably was just going wherever he was told and the people answering the phones just had TERRIBLE communication. I TOLD them i no longer needed the service and still sent a tech out when i was no longer there. To the tech that answered the phone - dude, I'm sorry i was a little fired up when i picked up, but i was long gone. The people answering the phones need to have better communication with the techs and the clientele.
Response from the owner
Hello Nikki, thanks for sharing your feedback. We sincerely apologize for your negative experience with our locksmith services. Please contact our customer service team at [email protected] or call at (855) 343-5776. The KeyMe Locksmith team is here for you and looks forward to speaking with you soon.
M
M S Chowdary
1.0

I was not able to find this keyme in this mall.
Response from the owner
Hi M, thanks for sharing your feedback. We’re sorry you had a bad experience. If you wouldn't mind contacting us at (855) 343-5776 or [email protected], we would appreciate the chance to take care of this. We look forward to speaking with you and having the opportunity to serve you soon.