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Troy Hardware

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Minute Key

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Able Glass & Door Inc

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This page presents relevant information of Hatchet Hardware of Waterford in Saratoga, Waterford, NY. Gather contact information of the nearest locksmith to you like opening hours, addresses, phone numbers.

Hatchet Hardware of Waterford in Saratoga, Waterford, NY | Instant Locksmith

Dang I like this place and boy have they improved the establishment. I go here over home depot every chance I get. Staff is friendly and helpful. Store is clean and organized. They have an excellent selection of spray paint.

Thank you for your feedback! We are not done with the upgrades. Large selections of Carhartt clothing coming by Thanksgiving.

Usually this place has everything I'm looking for. Not today unfortunately. Still haven't gotten their shipment of kerosene.  Unfortunately I'm gonna have to go to a place like home depot. I always try to avoid it when I can and shop local but can't this time.

It's a disappointment when u try to return something

Nicky is always courteous, incredibly knowledgeable and really pays attention to the details. I  highly recommend this outfit to everyone.

We bought a faucet from here earlier this evening and when my husband tried to screw the water hose on the pipe connected to the faucet twisted like it was made of wax. We've replaced lord knows how many faucets over the years and I've never seen anything like it. We sent our son to get a refund and he incorrectly told them it was like that when we opened it, which is his mistake, but they told him there was nothing they could do, even though I would certainly hope what we received was a faulty unit.

That's their prerogative, and I understand it's probably a pain to deal with the manufacturer for them but when you're a smaller hardware store  I would think an emphasis should be placed on customer service. We went to Wal Mart and bought essentially the same faucet for $30 less and didn't have any issues.

It's great to have a little local place when you need something quick or inexpensive, but if you're expecting to spend more than $50 I would certainly recommend driving the extra 10 minutes to Home Depot. At least then if you have to return something it won't be an odyssey.

My fiance Rae and I have quickly become regulars at Hatchet Hardware of Waterford. We love this store and the owner, Scott. He has helped us so many times with quick fixes, parts and recommendations to keep our vacation rental operating at its fullest. He's one of the "above and beyond" kind of people and looks to help however he can. I especially love the #shoplocal section of the store. We can't wait to have another location opened near our home in Niskayuna.

Thank you so much for the kind words! We are so happy to be able to help you in any way possible.

The new Hatchet Hardware is a well stocked store with helpful and friendly staff. A big improvement over the previous A. Philips store. Recommended.

We;re sorry you felt the need to give us only 2 stars when we did accept your return without a receipt. If we accepted broken returns without receipts from everyone, we'd go out of business.  We're sorry you felt like we were giving you a hard time, but I'm sure you can see why this is not something we should normally do.

i visited the store about 10 minutes before they closed on Saturday February 15 so i wanted to be quick not to to hold up the staff from closings. the young man  behind the counter was friendly and helped me find everything i needed. several months ago before they expanded the store i was there cheking out and the gentlemen in front of me was given a veteran's discount. at that point i didnt know ace did that so being a veteran i asked also. and have taken advantage of it several times. Saturday i was told they could not give the veterans discount. because their computers where not connected to ace and the store margins where to low to offer it. the ace web site says location may vary. so i guess it was nice while it lasted. i dont know how other vets feel but when a business offers a vet  discount and not just on veteran's holidays it makes me feel like my service means something to someone that the sacrifices of my brothers and sister is appreciated. i support and frequent alot of business with or without a discount and if a business doesn't offer any discount that is fine. i normally wouldn't make a review. i guess this time i wanted to.  it was the way they made me feel when i was leaving the man not give the discount talking about the stores low margins said that because the computers where not connected to ace. this store wouldn't get any thing from corporate for giving me a 10% discount. so i guess with low margins and no reimbursement..they can't give something because there not getting anything

Selling masks for $39. I didn't even look to see was it 1 or maybe 3 in the small pack. Isn't that illegal? Also, disorganized and overpriced. I picked up a box of matches on the way out. I know things tend to be priced higher when they're conveniently placed like that, but I didn't want to start a new search into the store. $3.99?! Should have waited until I was at the grocery store. Or the dollar store. OR ANY OTHER STORE. I miss the way this store used to be. I was a regular. No more.,

We're sorry to hear this. We want to let you know that we are not price gouging - the retail price for this product has always been $35.99 in our store and it is actually being sold for the manufacturer suggested retail price. You can take a look at the manufacturer site at www.rzmask.com.

RZ masks have a high level of filtration and allow you to replace filters. It is a premium product that many in the construction industry use, the mask is washable and durable, and comes with two filters. You only have to repurchase the filter and can reuse the same mask. You cannot compare it to the pricing of disposable masks or cloth masks as they are totally different products.

If you purchased the RZ mask and would like to return it for something else we also carry cloth masks in two packs for $9.99. We are also currently remodeling and working to reset the shop so we apologize for the disorganization. If you would like to discuss this matter further please feel free to reach out to caroline@hatchethardware.com

This is *the* local hardware shop, and it's got a great staff of knowledgeable, helpful folks. They have a decent selection of tools and items, and chances are good you'll find what you need without having to truck over to a big box shop. They do screen and small engine repair, and even have a good selection of craft sodas. It's one of 4 local branches, so they've got some depth to the stock, and can call one of the other stores if this branch is missing what you need and you've got time.

Thanks for the great review Ben... we appreciate it.

Chain retailer stocking household tools, supplies & more (many family-run or independently owned).

Hatchet Hardware of Waterford
Saratoga, Waterford, NY

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Hatchet Hardware of Waterford Reviews

4.1 stars based on 63 reviews

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