Harvey's Lock & Security
3rd, Rapid City, SD

Harvey's Lock & Security Reviews

4.6 stars based on 297 reviews

Featured Comments:

• J

  Jan Tharp

  5.0

  They were great! Very knowledgeable, we had 2 locking file cabinets, lost the keys many years ago. But they were still able to make keys for them. Recommend them to anyone!

  ---

  Response from the owner

  We're delighted we could help you regain access to to those file cabinets, Jan! If you ever need anything else, we're here for you. -Paul, Service Manager

• N

  Neil Magnuson

  5.0

  Amazing experience. Walk in the door and overwhelmed with options. Talked with a gentleman who listened and was patient with me discussing all my options. He didn't pressure at all for a sale but let me go home and think before helping me. Definitely recommend this local business

  ---

  Response from the owner

  Our huge selection can be a lot to take in, Neil! Luckily, that's where our friendly, knowledgeable staff comes in. So glad we were able to help you choose the right products to suit your needs. We'll see you around, and we appreciate you supporting local! -Paul, Service Manager

• I

  Indago Banks

  3.0

  Called because I locked my keys in the car. Got an estimated 20 minutes but my boyfriend showed up and decided to try to save me money. I told the guy that my boyfriend was going to do it instead and he unlocked it anyway to show how fast he could get it done. Then opened the door, locked it again, the alarm went off and he shut it and left lol not funny but he thought he was. Super unprofessional if you ask me. Luckily my man got it unlocked within the next 10 mins anyway!

  ---

  Response from the owner

  Indago, our professionalism is something we take pride in, and we work hard to provide exceptional service to every customer that gives us a call. Unfortunately, after our technician unlocked your vehicle, your boyfriend refused to pay for the service, in which case our policy is to re-lock the car. If there's anything else we can clear up, feel free to reach out to us directly. -Paul, Service Manager

More reviews (7)