Dorn True Value Hardware
Windsor, Sun Prairie, WI

Dorn True Value Hardware Reviews

4.3 stars based on 201 reviews

Featured Comments:

• R

  Richard Potter

  3.0

  Service was poor when buying some plastic tubing. The cashier told me he couldn't process my purchase by measuring, or even help measure, the length being purchased. There were no measuring tools or guides to use, and he suggested I use the 12" floor tiles for that purpose. However, the tubing coil took two people to stretch out to measure. Although there was nobody else waiting to check out, the cashier wouldn't help. So another customer who was leaving the store offered to help me instead. I would have left without purchasing the tubing otherwise.

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  Response from the owner

  I am sorry for that level of service Richard. I appreciate you taking the time to give us feedback. We have been short staffed for awhile and just this week have a manager in place to rectify some of these issues.

• G

  Garden Man

  2.0

  Did not appreciate the reddish hIr cashiers attitude of" I know best best" probably will look who's cashier's that day before I shop

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  Response from the owner

  Thank you Garden Man, for the feedback. We strive to treat all customers as guests. Your feedback helps train younger folks to understand where they n do better. We appreciate your business.

• A

  Alan Neumann

  5.0

  Great local store, with people that can help! Anytime I have a little project, I head there for parts and info!!

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  Response from the owner

  Very nice. Thanks Alan!

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