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This page presents information  related to Dorn True Value in Verona, Verona, WI. Get information of the nearest locksmith to you like opening hours, addresses, phone numbers.

Dorn True Value in Verona, Verona, WI | Instant Locksmith

Yesterday (3/30), I tried to return something purchased a couple months ago to retail salesman Jacob Gray. Didn’t have a receipt, and wasn’t sure if I bought it within their 60 day limit.

While I was getting what I came in for, Jacob came up and said he had found my purchase on their system, and told me I was eligible for a refund.

He had better things to do, but helped me return my item anyway.

Jacob Gray represented his employer in a very positive way to me.

Nice to hear, Greg!  I’ll be sure to give him the feedback and show gratitude!

Great to have a hardware store in Verona! You can find lawn care items, paints, tools, and tool rentals.

The store is always clean and has helpful friendly staff.  Don't forget to sign up for the rewards program.

Visiting in town,while working on a project I ran into an issue with a wall shelf screw and wall anchor . Most helpful employees! You have to love small town shops verses big box stores! Great service and the project is complete thanks toTroy!

They have a wide assortment of hardware. The staff is very helpful.

Came in with a few questions about having a key made. Troy was helpful and answered all of our questions. He also encouraged us to come back if we needed any more help. He is an asset to your business with his friendly personality!

I was able to find what I needed but was able to wonder around for approx 5-10 minutes looking for what I needed until I found it, and get back up to the check out counter without seeing any staff members to even say hello to me. Not that big of a deal because I eventually found what I was looking for but having someone help me to make it go a little faster would have been nice. Other then that it was clean and mostly organized. Glad to have another store like this back in town.

Thank you Sarah. Your feedback helps us train or new staff!

Excellent customer service! I had two separate problems to troubleshoot this weekend. I was unsure of how to fix the issues and what hardware was required. I worked with Robert and Tom and they helped me through a complete fix. I highly recommend this store and these two staff members.

I rented a Honda Billy Goat aerator, very nice equipment.  I like the not so crowded environment to check in and check out the equipment. However,  some of the staff are new and could use more training on how to use the equipment.  There was a few things that was not pointed out which would have saved effort and time in using the aerator.  It is a very heavy piece of equipment so how better to use it would have been appreciated.

We are sorry that we didn't make clear how heavy this piece is. We are continuing to train our new staff and hope you have an even better experience in the future.

First time I came into the store was yesterday Black Friday.  What a great store with superb inventory, I mean really superb.  It is an ideal sized store too.  The big boxes might be a tad cheaper but there hassle is not worth it.  This is a great store.

Welcome to Verona!  It is great to have a well equipped Hardware store again.  You never know when you will need a single nut, bolt or expulsion tube for an overflowing sump crock!

Your staff is helpful and attentive!

Well done!

Dorn True Value
Verona, Verona, WI

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Dorn True Value Reviews

4.8 stars based on 53 reviews

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