Crowell Lock and Safe
Main, Ada, OK

Crowell Lock and Safe Reviews

4.1 stars based on 40 reviews

Featured Comments:

• B

  Bill Gray

  5.0

  Crowell lock and safe have been a responsible business that I have had nothing but a good customer and would give a great recommendation to potential future costumers bill gray roofing bwg Contruction Ada okla

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  Response from the owner

  Thanks Bill

• A

  Andrea Wright

  1.0

  I called this business at 8:30 AM because my residential back door lock was stuck and I could not get out the door. I asked if they could help and the person I talked with said he thought so and would get back to me real soon about this. At 9:00 AM, I still had heard nothing, so I called them back. This man said he was waiting on someone who does locks to contact him and he would get back with me. Today is day 2 and I have not heard from him. While waiting yesterday, I called a young man with Integrity Handyman Services who had painted my kitchen cabinets and asked if he could help. He came over at noon, got the door open and put on a new lock. That is what I consider great service.

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  Response from the owner

  We would love to help you with you problem. We take calls as fast as possible and in the order they call. But that wouldn’t be fair to the people that called earlier than you. But we’re glad your problem has been solved. We’ve been in business continuously since 1946 in the Ada area

• L

  Lynn Frye

  1.0

  Horrible experience with this guy. If you need your car unlocked, he MIGHT be able to do it. Get a written quote first and make him adhere to it. Told us he could fix an issue when in fact he could not. He then sends our part out to be fixed without asking our permission. He charged us expedited shipping after he had our part for a month. Very shady guy. He says he is the only one in town who can do this work. In fact, he cannot even do basic programming. I hate to give him a star at all, but his secretary was nice.

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  Response from the owner

  To get things straight. You work or own TRS Transmission repair NW of Ada. You brought a car to me to have work done that nobody else could get done. Your customer brought it to you and then since you couldn’t complete the job I helped you out and finished it. It sat on my property for a couple weeks before you decided what you wanted to do. And then you wanted it the same day or overnight??? The last I saw you drove a finished product away and probably made your customer happy

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