Capital City Locksmith
Monroe, Tallahassee, FL

Capital City Locksmith Reviews

4.8 stars based on 215 reviews

Featured Comments:

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  Daniel Reynolds

  5.0

  Tanner came out last month to do my exterior locks, and again today to do my interior locks. Kudos! Everything has been working great! It's so nice to have everything work correct the first time.

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  Response from the owner

  Thank you for the review, we enjoy having Tanner on the CCL team, he's a great employee and a good fella !

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  Danyell Shackelford

  5.0

  About three or four months ago, Capital City Locksmith came out. A one star review was given under my name and while I didn’t do it, It was done on our on one of our ministry computers where my account is saved, because I am the business administrator. The gentleman that originally serviced was having a bad morning after working all night and we were running late. While it wasn’t the best experience, it wasn’t what I would rate as one star service. I was able to speak to the owner, and he did send someone else out because the first tech left without verifying that the door would lock before he closed it and it no longer locked. Our The second one fixed that issue, bit our contractor just ended up resetting our whole door after everything was said and done. I am updating our review, but I didn’t appreciate the way the owner spoke to our young ladies during a church fundraiser. I didn’t leave a bad review over 10.00. He could have called me and I would have cleared it up. It was unprofessional. While, I understand this is how you feed your family and you have every reason to protect that, disparaging an entire ministry isn’t ok. I think Jesus expects us all to afford each other a little more grace. If he would have reached out, I would have fixed it, no questions asked.

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  Response from the owner

  Thank you Danielle, we enjoy the New Life fundraiser lunches too. Send em by and we'll continue to support you guys as well

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  Tammy McGhin

  5.0

  I had the pleasure of being helped out in a jam by Matt Lock, with Capital City Locksmith on a few occasions. I have locked myself out of the car and also had a seized door lock issue. When I contacted CCL, he answered the call very professionally. He arrived in a timely manner and was very knowledgeable and fixed the issue flawlessly! I would highly recommend this company and particularly him as the responding technician. He has the knowledge to quickly fix the situation and get you happily on your way!

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  Response from the owner

  Thank you for the review Tammy !

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