Brownsburg Towing
900, Brownsburg, IN

Brownsburg Towing Reviews

4.2 stars based on 38 reviews

Featured Comments:

• J

  Jessica Vergara

  1.0

  I broke-down out of town. The company was called through my insurance. I called the repair shop the next morning and they said it never arrived. I called the towing company, they didn’t know what I was talking about and said no male drivers were scheduled. I had a photo of the truck towing my van and they back tracked and said they would call that driver. They never returned my call, and we finally discovered it had been towed it to a random lot which we found only by driving around town aimlessly looking. The vehicle was left unlocked. The towing company said they left the keys under the mat. They were not there. After asking around we found the keys were dropped off in a box to an unrelated realtor’s office nearby. The other business on the other side of the lot said the driver came in asking for directions to the repair shop I had specified, and that they gave him the directions. The driver claimed he didn’t ask anyone for directions, but the business had his business card which he left them. The driver refused to admit he had been caught in a lie. The driver said that he went where GPS took him and he did not take any accountability aside from offering to tow it again to the correct location in “a few hours” which would have put my repairs even further behind if my vehicle could be seen at all that day. The company said they could have the driver “call and apologize”, but I declined.

• A

  Ashley Tienda

  5.0

  They picked up quickly and were able to assist me right away! The tow arrived fairly quickly and it was a reasonable price. It’s was my first time ever needing to use a tow, I’m grateful for their quickness, professionalism and kindness!

• e

  ellie challman

  5.0

  The customer service this company gives us unmatchable. My car died on a friday night at about 8:45pm. After calling multiple “24 hour” towing companies with no luck i called Brownsburg towing and they got to me within minutes! The guys were so kind and to my car and me to my house for a very reasonable price! If it wasn’t for them i would have been stranded. They made the best out of my very frustrating situation.

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