Locksmith

Batteries Plus Bulbs
Electric, Roanoke, VA

4.4

(186)Check map

Phone:
+1 540-725-1271

Website:
https://www.batteriesplus.com/store-locator/va/roanoke-tanglewood/batteries-plus-558?utm_source=gmb&utm_medium=local&utm_campaign=bpb&storecode=558

Address:
4014 Electric Rd, Roanoke, VA 24018

Hours:
Thursday8AM–8PM
OPEN NOW

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Batteries Plus Bulbs Reviews

4.4 stars based on 186 reviews

Featured Comments:

J
Jim Dixon
1.0

*Update below* They don't stand by their phone repair work. I had a new screen installed on my Pixel last August. It began to separate from the phone in late December and I brought the phone back to them in early January. They spent a few minutes adding a little more adhesive and told me "if it happens again, get a full case". Ok. Well, it happened again and I took their advice. You'd be wise to take mine. Don't take your phone to them, they do not stand behind their work. Response to the owner: The manager called and left a message. I returned the call and left a message for him; he was "out of the store". Instead of returning my call he replied here. Note what he did NOT say below: "We've seen the phone and know it was a faulty repair on our part. Just bring it by and we'll redo the repair and make it right."
Response from the owner
Jim, We appreciate your patience, and for allowing us to reconnect regarding your device. We would like to help. Please contact us directly with any further questions. Thank you.
B
Brooklynn Marie
1.0

I do not recommend this place. I had a very rude encounter with a dude named jared who worked here. He was very cocky and ego-tistical. He refused to help me put my car battery in. He’s lazy and just is not a good help. I finally got a women who worked there to help me and was great help. Staff needs to be spoken to about how they treat customers, most importantly jared needs to be talked to.
Response from the owner
We work to provide a positive experience for each visitor to our store. Our store manager, Terry, welcomes an opportunity to speak directly regarding your visit, and your needs. Please contact us at your convenience. Thank you.
C
Christine Schupbach
5.0

Sarah was great, she quickly diagnosed the reason for my iPhone 6s's poor battery function and kept me posted as she worked. She replaced the battery and it started, she explained that it wouldn't be fully charged initially, and that if I had a charger in my car I could use that so I did on the way home (for the first time!). I also talked with her about bringing in my iPad, which I purchased around the same time I believe as my iPhone, perhaps not, as I did have an earlier iPhone, as it is having battery and powering on issues as well. I was delighted to learn all that the store offered and how friendly the service was! My phone is doing just great!
Response from the owner
We are grateful for the opportunity to serve you. We are here to help with any future needs involving batteries, chargers, light bulbs, flashlights, key fob services, or smartphone repairs. Please come see us again, soon. Thank you.