Batteries Plus Bulbs
Stewart, Roseburg, OR

Batteries Plus Bulbs Reviews

3.7 stars based on 91 reviews

Featured Comments:

• C

  Catherine S

  1.0

  I go there for all my small battery needs since they have opened. I purchased a "lifetime warranty" when I purchased the battery for my watch. I went in recently and they told me I had no warranty connected to my name or phone number. I insisted I did and one of them told me to "prove it". Another one told me "it was my problem not theirs". Another said " give us the new battery in the watch and we'll give you the dead one back" and another one said "the battery in my watch wasn't theirs". What an amazing bunch of surly employees. All I can do is never do business there again. The customer is ALWAYS wrong and trying to rob them and if I don't like it, I certainly can take a hike. I will.

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  Response from the owner

  Catherine, We appreciate your feedback, and invite you to contact us with your purchase information. Thank you for your patience.

• N

  Noryb Sema

  5.0

  Not sure about all of their services but when it comes to heavy machinery and car/truck batteries this place has been awesome every time I have gone in. We needed some massive batteries for the D8 dozer and they took care of us. Then a specialty battery for my wife's car and bingo they had it and her car was back up and operational in less than two hours (I thought for sure I would be waiting a few days while they ordered it).

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  Response from the owner

  Hi Noryb, Our team takes great pride in our service, and sincerely appreciate your feedback. We look forward to helping with any future battery, light bulb, key fob, or smartphone repair needs. Thank you.

• H

  Heather Simpson

  1.0

  I just had the absolute worst experience with this business. When I brought my fully functional iPhone 6 in to get the cracked screen repaired, the screen was just cracked across one corner, a small crack. 1. When I initially brought my phone in, they insisted that I should just give over my password with myriad in private information in my phone. They insisted that they do this all the time for law-enforcement, and “everyone else, and no one has a problem with it” And that lots of people share their passwords with them without issue. And they had no policies in place to protect people‘s privacy, whatsoever. Considering how much information is in my phone, private info...personal details, enough to ruin me financially especially, I insisted on resetting my phone to factory settings before turning it in, since it was backed up. They seemed offended at this but obviously it was completely my choice, so that is what I chose to do. A few days later I went and picked the phone up, and I was disappointed to see how the new glass fit on the phone. The guy at the counter told me it was “because your phone is bent, that this is like that” They had told me that the glass replacement would be just like if Apple did it for me. It wasn’t. See the photos. I had planned to send this phone back to Apple to replace the battery. At this moment I am a little nervous that Apple will refuse it, based on the poor job done on the display. Today I came back in and I was nice (honestly very nice at the beginning), but I explained how I was disappointed in the way the screen turned out, and also that I was nervous about sending it back to Apple. The guy at the front desk was very nice, However he went to his manager who came out and was rude from the very start. I hadn’t been rude to him (at all), and insisted that I was nitpicking after I had asked if I could maybe have a discount on replacing the battery (they charge $100!), so they actually could’ve made a few bucks off of me, but instead he refused any business from me, was extremely rude to me in front of other customers, and then as I left the building he told his front desk guy “and that’s how you deal with that” I feel a little bad because a mom with a child had to hear me yell a profanity as I left. I’m livid, and I will never use them again.

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