Batteries Plus Bulbs
Ogden, Naperville, IL

Batteries Plus Bulbs Reviews

4.3 stars based on 153 reviews

Featured Comments:

• P

  Patrick McGowan

  5.0

  Went today with a large buildup of batteries that were low or not working properly on my car remotes. The associate worked very carefully and with great care to replace all of them. Glad the store has such a great service option and knowledgeable staff that can make sure you leave with what you need taken care of. Great batteries selection on hand as well as cool lighting options for bulbs, flashlights and an overall great experience and value

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  Response from the owner

  Hi Patrick, Our team takes great pride in our service, and sincerely appreciate your feedback. We look forward to helping with any future battery, light bulb, key fob, or smartphone repair needs. Thank you.

• K

  Kevin Neubert

  5.0

  EDIT FROM PREVIOUS POST (below): I could not be more impressed at how diligently John and his crew worked with me to resolve the issue to my satisfaction. After another trip to the store, they were able to try the repair with another screen- at no further cost to me- and make my phone "like new" again. I truly appreciate their communication and commitment. --- I stopped by Batteries Plus a week ago, with a cracked iphone screen. They replaced it, but- when I got home- I then realized that it no longer "woke up" the phone on a tap... and the screen didn't recognize my touch on the lower corners of the screen. I received a survey and filled it out honestly- and the owner replied to have me come in and get it looked at so that the issue could be resolved. I stopped by the following Saturday morning, left my phone for a few hours, and the technician replaced the screen. Everyone I've dealt with throughout this process has been very helpful and easy to work with... HOWEVER, the Tap-to-Wake on my phone is still not working, either is sliding/selecting from a lower corner of the screen. The technician told me "that's just the way it is" with these parts... Although I am dissatisfied, I understand that my sign-off on the work likely indicates a refund is not available. My frustration is that I am now considering going to apple for a genuine part/repair (at further cost to me)- as I would like full functionality restored to my phone. My hope for Batteries Plus is that they would notify customers moving forward that the aftermarket screen is not a genuine apple product and some functionality may be limited.

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  Response from the owner

  Kevin, We sincerely appreciate your patience, and support. Please contact us for any future needs. Thank you!

• V

  Vicky Sandstrom

  5.0

  My boyfriend suggeted this company because of their great service so i decided to try them out to get my key fob a new battery. An awesme older guy named CHUCK was amazingly helpful! It really did only take 5-10 min for a new battery! With the lifetime warranty it was only $24!!!!! Omg i did not expect it to be that cheap with the warranty! So i said "yeah why not?" I am beyond satisfied with my first time visit!!!! I Highly recommend this place too!!!

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  Response from the owner

  We work to provide the greatest value to our customers with top quality, competitively priced products, backed with expert advice, unmatched service, and local availability. Please continue to consider us for future needs. We will work to earn your ongoing support. Thank you.

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