Bamboo Locksmith Service
Ridgeview, Pleasant Hill, CA

Bamboo Locksmith Service Reviews

5 stars based on 202 reviews

Featured Comments:

• D

  Donnie Williams

  1.0

  Is there a spot for no stars? I hired this company to cut and program keys for two of my cars and turned into a total disaster. Don't let this guy ever touch your car.... First he starts off taking 5 hours to program and cut two keys. The only reason it didn't take longer is that I finally told him, "Why don't we look at the manual?" Turns out the key was in the wrong location for programing the whole time. He tells me I will come back tomorrow for the other car. He comes and works on the other car, 6 hours later he tells me not only could he not program the new keys but the old key doesn't work now. Now the car needs to be towed to the dealership and the key part of the computer had to replaced. What makes this really bad is he told me as the car was being towed to the dealership, "There was a 50/50 chance what he was doing would work or ruin the computer." I was said, " And so you did it anyway knowing this could ruin the car?" 1700 dollars later the car is being fixed and he tells me just deal with insurance. Talk about not knowing what you are doing and a terrible attitude when he RUINED MY CAR! Run the other way.... Reply to company's comment Don't worry about me paying you for the first car because I went to use one of the keys you programmed and guess what? It doesn't work... Stop doing things when you don't know what you are doing!!!

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  Response from the owner

  Thank you for your review. Dear Donnie your vehicle had defected ECU for tat particular year and model all of them came out with that error. So there was no way to make another key but to go to dealership and switch ECU. But you knew the ECU cost $1600.00 at dealership we have receipt from our insurance company who paid you, so you are lying again abo $1750.00. To not pay $1600.00 to Dealer you decide to have free ride on some locksmith company. Unfortunately that company is our company. But it’s ok things happen in life, we didn’t run away we paid you everything. So finally you got free keys free new ECU, but you forgot one thing, instead of showing respect for due diligence from our site, you showed who you really are. But I guess that is not problem either face of this earth tolerated many and many maggots.

• C

  Carley Lewis

  5.0

  Great service, very friendly, and very fair pricing. He came a long way to help us and was extremely professional and really brightened our day. Thank you!!! We will recommend this business to anyone and would definitely do business here again if needed!

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  Response from the owner

  Thank you

• T

  Tony Perez

  5.0

  I locked myself out of my apartment this morning and was told that our after hours maintenance man doesn't respond to lockouts and I need to call a locksmith. Bamboo answered right away and showed up in just 20 minutes! Very professional, reasonable price, and prompt service. Highly recommended bamboo Locksmith.

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  Response from the owner

  Thank you Tony

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