Auto Response LLC
Leonard, Indianapolis, IN

Auto Response LLC Reviews

5 stars based on 19 reviews

Featured Comments:

• H

  Henry Koker

  5.0

  Robert is A-1, he is Fast, Friendly, Polit and Very Professional. We enjoy working with him and always recommend him, when we are booked and cannot provide service to our customers.

• J

  Jeff Wilson

  5.0

  Won't bore you with the long story. Short story is Robert came to my rescue with friendly quick service after another company never showed. Highly recommend them!

• J

  John M

  5.0

  THIS IS THE ONE YOU WANT. TL;DR: 10/10 I would use them again. I used their car lockout service. From one encounter, now I won’t need “a locksmith”—I will need to call “my locksmith.”. It went that smoothly. Weeknight about 1am, I lost both sets of keys to my truck and was locked out. This was about the ninth “Open now” “Open 24 hours” locksmith I called. The others were call center types who weren’t local and wouldn’t have anyone available until morning. Or, they would have someone call me in 30 minutes (no one ever did). Auto Response was different. I spoke to James, who was polite, awake (not awake due to call), professional and helpful. He promised someone would be there in 25 minutes. It was cold and I was in a tshirt so I know Robert arrived in 19 minutes. Like his coworker on the phone, Robert was courteous, personable, professional, and showed genuine concern of trying to help me out of a jam. (Side note: he arrived wearing bright vest, mask, kept social distance, etc., so took my safety and his seriously, too—props to him). It turned out one of my doors wasn’t locked and, amazingly, I did not notice. I did a good Homer Simpson “D’oh!” a few times, you can be sure. That wasn’t their fault, so I paid the price and learned my lesson (“Don’t be so dumb.”). I could tell Robert felt bad swiping my card but it was my mistake in the middle of a cold night, and so I insisted. If I were there in person I would ask to speak to a supervisor to praise both employees. Finding employees who care and who do their job with people skills, a professional demeanor, and who do what they say they will do is very, very difficult. If that means more pay to existing workers then you’d better. I’m telling you that you’d better not lose ‘em or let ‘em get away (or it will be you saying “D’oh!).

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