Advanced Safe & Lock
Goodman, Southaven, MS

Advanced Safe & Lock Reviews

3.6 stars based on 104 reviews

Featured Comments:

• K

  Kelci Heindel

  5.0

  A great experience! Called them and they came out to where I was very quickly. Reasonable prices, very nice, and took less than 10 minutes including paperwork.

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  Response from the owner

  Thank u for the good review..anything else please let us know..

• J

  Jordan Collins

  1.0

  I locked my keys in my car a few days ago and this company was the first I called. Immediately, I should have known not to continue the phone call as the owner, Marvin, was extremely rude. He continued to cut me off while I was in the middle of talking. I had to ask what the price was SEVERAL times to which he finally blurted out “$125. Do you want me to set it up or not?” That price to me was steep but because I was desperate and it was snowing lightly outside, I agreed. When he finally made it to my residence, almost an hour later, he was absolutely RUDE! He asked me for my driver’s license and I explained that I hadn’t been able to find it for a few days but I was sure it was in my coat that was sitting on the seat. The son started to get out of the work van then the father cut both of us off and said that he needed my driver’s license because that was proof the car was mine. I explained that I could show him my car insurance papers and that I had a police report from a car accident in my apartment I could run up to get because it had all of my vehicle information along with the driver’s license number and I could show him any other form of ID. The son started asking what forms of ID I could show. The father and owner, Marvin, refused all of that! I wouldn’t go out of my way to offer all those things if I were lying about being the owner of the vehicle. This man needs a MAJOR attitude adjustment before he continues to lose business to competitors. His son should also get out of business with him and start his own. I’m sure he’d be much better at it. I went with A to Z Locksmith who not only charged $65 for the job but the owner was absolutely professional and pleasant!

• C

  Chadrick Turner

  1.0

  Called today to get a quote on getting a new key or lock to my truck. The owner showed no interest in solving the problem and is very rude. He definitely needs a tip or two on customer service when dealing with potential customers.

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