Able Locksmiths
7th, Council Bluffs, IA

Able Locksmiths Reviews

4.1 stars based on 69 reviews

Featured Comments:

• s

  s t

  1.0

  Do not hire, total rip off. They charged me twice of the quoted price which was $105 service call, $22.50 to rekey each lock, and $6.50 per key. The guy who came in said that it took him forever to figure out that one of the locks didn't have a key, he offered to replace the lock for $55. He then charged me an additional $230 for labor which was a total surprise, I was told there will be no hidden charges. For a total of $483.85, they rekeyed 4 simple locks and replaced a basic lock that you can buy anywhere for $19. There are plenty of locksmiths that will honor their quote, and do the job for a lot less. Able Locksmiths are not to be trusted, they will find a way to rip you off. I absolutely brought up my concern to the tech and told him that they failed to tell me about additional charge for labor.

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  Response from the owner

  Shala I am sorry you feel this way. When the job was complete and you paid us why did you not bring up this concern to the tech on site. We rekeyed your locks and installed a new lock in place of the broken one.

• D

  Danny G Man

  4.0

  Needed a special key made. Able was the only place that could do it. Nice people there.

• B

  BIG IDEA GO FUND ME

  1.0

  Bad Practice: My son went to Able Locksmiths to program a keyfob. Tony tinkered with it a few minutes. Couldn't fix it. When my son went to leave he said, "That'll be $95.00." My son laughed and went to leave. Tony was adamant. "No, that's $95.00 whether I fix it or not." My son paid it so as not to get in trouble, but said this was not clearly explained. I think this is a rotten business practice for such a well-established company!

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  Response from the owner

  Your son was explained when he brought his key in that we charge $95.00 to program it to the vehicle whether it works or not. He said go ahead and do it. It didn't work and we still have to charge that amount. We cant guarantee that your fob would work. That's why we sell ours and guarantee them to work.

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