Sumner Lock and Key, Inc
Ferry, Gallatin, TN
- Phone:
- +1 615-405-2316
- Website:
- https://www.sumnerlockandkeygallatin.com/
- Address:
- 856 Cole's Ferry Rd, Gallatin, TN 37066
- Hours:
- SaturdayClosed
- CLOSED
- Reviews
- Map
Sumner Lock and Key, Inc Reviews
4.5 stars based on 24 reviews
Featured Comments:
K
Kevin K.
1.0
Never returned my calls. Fortunately we found a way in, and didn’t need them, so no issue, but I was sorely disappointed about not getting a return call. I called at 3:00 pm Monday 1/3/22. Left a message on a machine.
Response from the owner
I’m sorry Kevin, What time did you call? What day did you call? Please be more specific when you tried to get ahold of us. My call log doesn’t show anyone calling us today (Saturday 1/15/22) and there are no messages either. If you called on Saturday or Sunday we are closed. If you called after 5pm Monday through Friday We are closed. I see you changed your review. I see it took almost 2 weeks for you to give a review, are you sure it was us??? If so I’m sorry, we are not in the habitat of not responding to messages.
L
Lashawn B
4.0
They were very nice over the phone. They couldn't help me but referred me to another place who could!
Response from the owner
Thank you Lashawn, we try to help even if it doesn’t benefit us. The only thing we care about is you getting what you need taken care of. Sorry we couldn’t help you personally but I’m glad we were able to send you in the right direction.
I
Ian Robertson
5.0
When I discovered I was locked out of my house, Jerry came within 20 minutes of my call. He was friendly and professional, and got me into my house quickly. He rekeyed all my locks to the same key and fixed a door knob that had been installed incorrectly and was done within 30 minutes. Would highly recommend and call again.
Response from the owner
Ian, I’m glad we could help. Thank you for the kind review.
More reviews (7)
Map & DirectionsDirections
- Saturday :Closed
- Sunday :Closed
- Monday :8AM–5PM
- Tuesday :8AM–5PM
- Wednesday :8AM–5PM
- Thursday :8AM–5PM
- Friday :8AM–5PM