Locksmith

Per Mar Security Services
Grand, Bloomington, MN

3.6
(51)Check map
  • Phone:
  • +1 952-881-5625
  • Website:
  • https://www.permarsecurity.com/our-company/our-locations/detail/26/twin-cities
  • Address:
  • 9036 Grand Ave S, Bloomington, MN 55420
  • Hours:
  • ThursdayOpen 24 hours
  • OPEN NOW
  • Reviews
  • Map

Services

    Per Mar Security Services Reviews

    3.6 stars based on 51 reviews

    Featured Comments:

    • J

      Jan Merck

      1.0

      I thought Floyd did a great job. I was always able to reach someone. Now with Per Mar taking over Floyd, you can never reach anyone. You always need to leave a message and they do not return your call. They e-mailed and said the best way to reach them is through e-mail. I don't want to do that. I want to speak to someone. I'm very disappointed and plan to search for another company.


      Response from the owner

      Thank you very much for your feedback. We will have someone reaching out to you shortly to further discuss this. Again thank you for your feedback.

    • M

      Maureen R

      2.0

      The equipment works well. Some of the employees who carried over from Floyd continue to provide good service. However, since Floyd became Per Mar, the general level of service and responsiveness is lacking. I have called on three separate occasions for different reasons, and each time was told someone would call me back shortly on that same day. Each time, I had to call back myself. One time I had to call back three times over the course of two days before the ticket was escalated to "critical" which is apparently what's needed to get someone to call back. Even then it took a full day. Floyd was far more responsive, always resolving issues immediately.

    • R

      Ray Phillips

      1.0

      Several times we had the alarm go off (accidentally thankfully) and they never called. In discussions with Per Mar they said they'd have a tech guy call and schedule a home appointment - nobody ever called. After calling back twice to find out what was happening I only got voice mails - no one EVER called me back. NOW...after cancelling they will not refund the balance of the last payment. Multiple emails and all I get is "a credit will be made to your credit card" and now it's the ol' standard "the check is in the mail". RUN don't walk away from Per Mar


      Response from the owner

      Thank you for notifying us of this issue. Could you please email us at [email protected] so we are able to get the information we need to follow up and see what the problem is and how we can fix this. Thank you.

    More reviews (2)

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    Current Hours
    OPEN NOW
    • Thursday :Open 24 hours
    • Friday :Open 24 hours
    • Saturday :Open 24 hours
    • Sunday :Open 24 hours
    • Monday :Open 24 hours
    • Tuesday :Open 24 hours
    • Wednesday :Open 24 hours

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