Minute Key
Bryant, San Angelo, TX

Minute Key Reviews

2 stars based on 3 reviews

Featured Comments:

• S

  Shannon Westerman

  1.0

  My experience was atypical I am sure. I did not get a key made successfully. I was using cash that day and had the exact amount as requested. My purchase amount was eight dollars I had a five and fourteen ones in my wallet. The machine accepted my five dollar bill but would not accept any of the ones. The ones were pretty much in every condition imaginable from new to raggedy. When it would not take my ones I canceled my order and was offered a refund receipt to be delivered by text or email. The machine would not let me input my phone number or email address. The only option that was offered at that point was the ',No Refund' button. I told a store employee and was told they would have someone look at the machine. I went to minute keys website and filled out all of the pertinent information and two weeks later still no response. I'm sure others have had good experiences with these kiosk. As to myself I'll never try another one and I won't recommend them either.

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  Response from the owner

  We are disappointed to hear that you did not have a more positive experience with us at Minute Key. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (720) 650-8060.

• T

  Torri Watson

  1.0

  I purchased 3 keys & none of them worked. I requested a refund & have got no response. Not happy at all.

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  Response from the owner

  Torri, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at [email protected] at your earliest convenience and we will do our best to resolve this with you.