Manchester Safe and Lock LLC
Main, Manchester, CT
- Phone:
- +1 860-643-6922
- Website:
- https://www.manchestersafeandlockct.com/
- Address:
- 649 Main St, Manchester, CT 06040
- Hours:
- SaturdayClosed
- CLOSED
- Reviews
- Map
Manchester Safe and Lock LLC Reviews
4.7 stars based on 60 reviews
Featured Comments:
S
Shamjith Ahmed
5.0
Excellent service and friendly folks. I was referred here by ACE hardware since ACE did not have the proper blanks for a classic Mercedes. These guys can get anything done for you. Very knowledgeable and friendly folks. Very reasonable service charges too.
Response from the owner
Thank you, sir! It was a complete pleasure and you have a nice vintage Mercedes hopefully the keys all worked
D
David Jaquith
5.0
Reliable, professional Service. I was able to get two keys cut for my girlfriend's car by giving them the code for the cut. Both of the keys worked perfect!
Response from the owner
Thank you sir! I am glad that our company was able to provide outstanding service. Thank for the great review and glad that the keys worked perfectly!
C
Cynthia Guinan
1.0
I called to ask about changing locks on my home because my keys were stolen and the woman on the phone was rude and stated that they couldn’t help me until sometime in January. I asked her for a referral and she gave me one but added that they don’t do residential properties.
Response from the owner
I am sorry you had this experience. I know the company had all their on road technicians out of state for a massive project for a huge corporation and tied up most of our technicians while we had one technician in Connecticut still which still was tied up for two days with our highly valued returning customers. We still could have helped if you could have removed the locks or find someone to remove them for you and brought them in for your urgent service. I apologize if our staff seemed rude on the phone but that is not how our company truly is if you see the other reviews and average Google rating. I am sorry about your situation that someone has stolen your keys and that you were in a panic. We just could not provide same day service and DO NOT provide lock out services unless they are truly valued customers. We can not provide emergency services that would intrude our daily operation. Again I apologize for your experience with us and we could assist you to meet your wants.
More reviews (7)
Map & DirectionsDirections
- Saturday :Closed
- Sunday :Closed
- Monday :8AM–4PM
- Tuesday :8AM–4PM
- Wednesday :8AM–4PM
- Thursday :8AM–4PM
- Friday :8AM–4PM