Locksmith On Wheels
Dublin, Dublin, CA

Locksmith On Wheels Reviews

4.8 stars based on 82 reviews

Featured Comments:

• Q

  Quincy Hernandez

  5.0

  Ruben was a huge help, and fast too! Got here wishing 45 minutes and got my garage door opened within 30. Awesome work by him, 10/10 would recommend. Thank you!

  ---

  Response from the owner

  Thank you so much, call us any time

• H

  Hever Haivri

  5.0

  Super professional! I had a problem with my ignition. I called Lock On Wheels and they got here right away and fixed it! Very recommended and affordable.

  ---

  Response from the owner

  Glad we could help

• K

  K R

  1.0

  Sam was dispatched to our house to replace three locks, to include the front door, exterior garage door, and interior garage door. I also requested kick plates me installed on the exterior two doors. I walked through each door with Sam and explained the exact work we wanted done. It seemed like we were on the same page, apparently not. The work done the first time around was terrible. Unfortunately I was not home when the work was done so I didn't have a chance to see it until well after Sam had left. I have attached photos of the amateurish job Sam did at our house. We were quoted for $1100 for the job but the work done was worth nothing. I now need our door frame piece re-done and the cracked door where the deadbolt installed probably needs to be replaced. Sam acted as though he was doing us a favor by coming back to fix the terrible work he did the first time around. Our quote was to fortify two exterior doors as well as the new locks. Sam installed what looked like a piece of scrap on the rear side door. The metal piece looked scratched, damaged and battered. It had been colored in with a sharpie pen to conceal the damage. The interior lock didn't even have all of the hardware changed and Sam left a silver piece to go along with all the black pieces we ordered. Who does this type of work? Sam then had the nerve to tell me he should charge me more because now this was more work. Sam started to try and fix the work but removed so much wood from the door frame that he then complained there was a big gap and he didn't know what to do. More work because he didn't do it correctly the first time. I asked Sam to leave and that I would request a different locksmith from the company. Sam cussed at me and stormed off, flipping me off on his way out. I have video of this all as we have exterior cameras with audio recording. I have attempted to contact a Manager or someone in charge all day and have received no calls. I would NEVER use this company. I am going to have to dispute my credit card charges and then try to recoup the cost of the repairs. Really fun.

  ---

  Response from the owner

  .

More reviews (2)