KeyMe Locksmiths
Town, Rosenberg, TX

KeyMe Locksmiths Reviews

4 stars based on 12 reviews

Featured Comments:

• a

  angel gay

  3.0

  Selection is kinda small but the ones that they do have are super cute. Dislike the fact that I had to wait for them to come in when other places can get the keys on the spot. If you don't need them asap, give them a try. I had 3 keys made. Buy 2 get 1 free. I gave 3 stars only because I had to wait for them to come in the mail.

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  Response from the owner

  Hello angel, thanks for your review. We would love to hear more about your experience with our key copy kiosk, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to our service team at (855) 343-5776 or email at [email protected] with any further suggestions you wish to share. The KeyMe Locksmith team is here for you and looks forward to speaking with you soon.

• a

  ak

  1.0

  Called around midnight to have someone come over and help my dad get inside. Customer service was fairly nice although they told me someone would follow up with my dad and come by in half an hour. Half an hour later no one came and when I called back they said it would be another half hour. At this time, I asked about how much it should cost and they said $30 for the trip plus $100-200 for the service which I thought was reasonable given the time. Eventually, someone came who was very impatient and rude in explaining to my dad what his options were. At this point, he told my dad it would cost $250 to drill the lock and another $130 for a new lock. He also told my dad to hurry up with a decision because he had other customers waiting... My dad didn't have a choice but to go through with it, but the new lock was extremely poor quality and we ended up having to change it a week later. Overall, very poor service and extremely overpriced. Would NOT recommend unless you have no other choice.

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  Response from the owner

  AK , thanks for letting us know about this issue. We sincerely apologize that we were unable to complete your request. The KeyMe Locksmith team would appreciate the chance to make this right. Please contact us at (855) 343-5776 or [email protected] at your earliest convenience. We are here for you and look forward to speaking with you soon.

• P

  Patrice Johnson

  1.0

  The technician gave me a quote over the phone. And when he got to my home he quoted me an additional $270 more than what he said on the phone. Terrible service!!!!!!

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  Response from the owner

  Patrice , thanks for your review. We sincerely apologize that you had an issue with our locksmith. We would appreciate the chance to make this right. Please contact us at (855) 343-5776 or [email protected] at your earliest convenience. The KeyMe Locksmith team is here for you and looks forward to speaking with you soon.