KeyMe Locksmiths
Florin, Sacramento, CA

KeyMe Locksmiths Reviews

3.8 stars based on 23 reviews

Featured Comments:

• O

  Onur ÖZEN

  1.0

  A terrible experience! The tech they sent has unprogrammed my existing car key when he was trying to program a new one. I refused to pay $29 service fee, he threatened me, took my keys and did not not give them back until I had to give him the money. I had a key that was working yesterday. Now I can't even drive my car and even paid for it. Never call them for any service! I am trying to find a solution on the phone with them. It turned out that they don't cover Sacramento area and actually forwarded me a third party. They are unable to offer a resolution.

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  Response from the owner

  Hello Onur , thank you for sharing your feedback. We sincerely apologize for the treatment you received from our locksmith. The KeyMe Locksmith team is here for you and looks forward to the opportunity to make this right. Please contact us at (855) 343-5776 or [email protected] at your earliest convenience. Thanks again, and sorry for any inconvenience.

• M

  Marko Pavlović

  3.0

  Got locked out, so I called this number. They were quick with the service, but I ended up not needing it. Got charged $29 cancellation fee "for the service time". They need to be more upfront with their pricing.

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  Response from the owner

  Marko , thanks for your review. We would love to hear more about your experience with our locksmith services, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to the KeyMe service team at (855) 343-5776 or email at [email protected] with any further comments you wish to share.

• B

  Benecya Jackson

  3.0

  Key.Me has so much potential. It is the only app I know that will allow a key to be printed without needing the key physically present at the kiosk. Take a picture of the key using your app and it's stored within the app to be printed whenever, wherever, but there are a few caveats. Thr first time you order any individual key, you must order it for delivery via mail (don't worry, your address is never stored on their servers), costing more than most key duplication services do (and more than it would to copy the key directly at the kiosk,which would bypass the need to ship it the first time it's copied). This was a problem when I lost my mail key because i couldn't retrieve it without help from Customer Service who was delightful. Anyway, there is usually a very nice selection of keys at the kiosk and you can view availability in the app if you have a preference or just order through the app. Everything is mostly straightforward. If you have a physical key to copy at the kiosk you can login and store it (which is usually more accurate than using the app photos method), and if you only have a copy in the app, you can print it at the kiosk by logging in and verifying your account using your smartphone. It is all very secure, very handy, just not always convenient and not the most cost effective. If you've locked yourself out obviously this is a great solution, but for everyday key duplication it can be kind of a hassle. I've only had one key that was not capable of being copied (not because it said do not duplicate, but because they didn't have a blank that would match). I've been satisfied 3 of 5 times. Still will use.

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