KeyMe Locksmiths
California, Sand City, CA

KeyMe Locksmiths Reviews

3.9 stars based on 9 reviews

Featured Comments:

• K

  Kristie R

  1.0

  Terrible response and follow up … left me hanging for a hour. Had to call 3 times only to be told they had no technician available after telling me they’d be there in 20 mins.

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  Response from the owner

  Kristie , thanks for letting us know about this issue. We sincerely apologize for the miscommunication that took place when scheduling your service appointment. The KeyMe Locksmith team would appreciate the chance to make this right. Please contact us at (855) 343-5776 or [email protected] at your earliest convenience. We look forward to speaking with you and having the opportunity to serve you soon.

• J

  Johnathan Ransom

  5.0

  Was quick and easy to make. I love the design choices.

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  Response from the owner

  Hello Johnathan, thank you so much for taking the time to leave us this amazing review. The team here at KeyMe Locksmith is thrilled to hear such good feedback. We hope you try us again and check out our great selection of home, office, car, and RFID keys at a KeyMe kiosk or give our professional locksmiths a call.

• N

  Nomadzlife

  1.0

  I called this establishment for a vehicle lockout and was told a technician was on the way and would call me when he was close. 45 mins later I had still heard nothing from any technician so I called to see where the guy was. Only after I called did the dispatcher tell me that they had no technicians and ask if I minded waiting till the next day. I told them to forget they’d already wasted an hour of my time when they could have told me in the beginning there was no technician. 10 minutes later I get a call from this office with an “update” about my order. The lady called me to say they had no technician and ask could I wait till the next day... literally the update I shoulda been given an hour ago. When I asked why waste my time and not just tell me straight on she replied “we have to find out if technicians are available ..” which is a lie, because other companies can tell you right if they have a technician or not. Will never receive my business or my time ever again

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  Response from the owner

  Hi Solice, thanks for letting us know about this issue. We sincerely apologize that you waited so long for our locksmith to arrive. The KeyMe Locksmith team is here for you and would appreciate the chance to make this right. Please contact us at (855) 343-5776 or [email protected] at your earliest convenience. We look forward to speaking with you and having the opportunity to serve you soon.