KeyMe Locksmiths
Northeast, Matthews, NC

KeyMe Locksmiths Reviews

4.2 stars based on 25 reviews

Featured Comments:

• L

  Leslie Hobbs

  2.0

  I was told on the phone that there was a $29 service fee. Then the technician who came out used a device to pump open an area at the window used to snake too and flipped the lock and was done in five minutes and said $250. Because our keys would not work in the lock on the car door he offered to remake the key for another $250. When I complained That the price was outrageous he explained that he was doing good business for me and his his job was to provide good business. He was a young man from Israel very pleasant and clean-cut and did his job efficiently but his quoting of the price was outrageous

  ---

  Response from the owner

  Leslie, thank you for sharing your feedback. We are very sorry you feel we were unable to provide you with a satisfactory quote. The KeyMe Locksmith team is here for you and looks forward to the opportunity to make this right. Please contact us at (855) 343-5776 or [email protected] at your earliest convenience. Thanks again, and sorry for any inconvenience.

• a

  ali ahmed

  1.0

  I schedule a time for them to meet me somewhere. I arrived at the building and the locksmith called saying they were on another job and said he would be over shortly after he was done. I waited for 2 and half hours and finally left. While leaving he calls and says he's on the way... 2 hrs later!!!! Did not update nor inform me it would take that long. Such a waste! Highly recommend trying another locksmith!

  ---

  Response from the owner

  Hello Ali, thanks for letting us know about this issue. We sincerely apologize that you waited so long for our locksmith to arrive. The KeyMe Locksmith team is here for you and would appreciate the chance to make this right. Please contact us at (855) 343-5776 or [email protected] at your earliest convenience. We look forward to speaking with you and having the opportunity to serve you soon.

• J

  Jamon Watson

  4.0

  I had put off making an extra key for my car because I was told it would cost over $200 to make. When I found your kiosk and saw that my key could be copied for a fraction of the price, I had to give it a try. The kiosk instructions were easy to follow and it took no time at all to complete the transaction. The company began communication with me the same day and kept me updated throughout the order process. Not only did my key arrive earlier than expected, it worked perfectly with both my door locks and ignition. Needless to say, I am very happy with my KeyMe Locksmith experience.

  ---

  Response from the owner

  Hello Jamon, thanks for sharing your review with us and the community. Our KeyMe Locksmith team will definitely be happy to read what you wrote. We hope you try us again and check out our great selection of home, office, car, and RFID keys at a KeyMe kiosk or give our professional locksmiths a call.

More reviews (7)