Locksmith

Bruce's Hardware
Otis, East Otis, MA

4.9
(66)Check map
  • Phone:
  • +1 413-269-4309
  • Address:
  • 1873 E Otis Rd, East Otis, MA 01029
  • Hours:
  • Friday8AM–4PM
  • CLOSED
  • Reviews
  • Map

Services

    Bruce's Hardware Reviews

    4.9 stars based on 66 reviews

    Featured Comments:

    • L

      Larry White

      5.0

      We recently purchased a home in the area. We were doing some updates and needed some items. Honestly I stopped in expected I would need to continue to Westfield to find a larger store. But I did not, Bruce's had what I needed a fair price. I think I stopped in three times that day!


      Response from the owner

      Great Review! Thank you for that, and we are happy to hear you were able to keep it local. Please keep us in mind, as future projects come up. Cheers!

    • H

      Homebuiltcamper Dave

      5.0

      Bruce’s hardware is wonderful local hardware store. The owner built the store himself and his (and the employees) attention to running a high class operation is above no other. They have great prices and it is rare to go in and not have a hardware need met. The store is unbelievably well stocked with hardware items for every need! America was build with the hard work of small business owners and Bruce and his employees have this same innovative quality work ethic. Just an outstanding store. Everyone that works there is knowledgeable and eager to help solve any hardware problem.


      Response from the owner

      Dave! Your kind words are humbling. 2020 has been very challenging for retailers. The pandemic led to an early retirement of the store's longest tenured employee. Those are big shoes to fill. Yes, I did build the store, but it stretched my skill set beyond my current capabilities. The store's current staff has taken (and continues to take) the business beyond the point I could. I'm so proud and grateful for the store's manager, Skyla, and the staff members who help her each day, Terry, Kelly and Jake. Shout out to TJ, Joe & Tammi! Dave, your kind review means the world to us, it fills our sails with the needed energy to take on the retail challenges during a pandemic. We are so grateful to know our efforts are appreciated!

    • J

      Jeffrey Hobson

      5.0

      EVERYTIME we go to Bruce's Hardware he has what we need. Very kind, patient and knowledgeable..All the staff members are nice, know the store and what they are doing. Can't say that about other atores! The dog is still our favorite part of going!


      Response from the owner

      Thanks Jeff! Very nice of you to leave a great review like that. And yes Rio has quite the fan club! I'm not surprised she's the favorite part of the trip, we actually hear that often!

    More reviews (7)

    Map & DirectionsDirections

    Current Hours
    CLOSED
    • Friday :8AM–4PM
    • Saturday :8AM–4PM
    • Sunday :Closed
    • Monday :8AM–4PM
    • Tuesday :8AM–4PM
    • Wednesday :8AM–4PM
    • Thursday :8AM–4PM

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