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This page presents information  related to Bill's Lock Shop in C, El Camino Real San Bruno, CA. Find contact information of the nearest locksmith to you like opening hours, addresses, phone numbers.

Bill's Lock Shop in C, El Camino Real San Bruno, CA | Instant Locksmith

Overpriced product, misleading/fraudulent guidance and irresponsible attitude. The owner didn’t even ask me about the type of lock I needed and sold me a $60 lock that didn’t work for my door at all. I was told that all locks are the same which I later found untrue. When I went back for help, I was given very misleading instruction that did nothing but caused more damage to my door. I was then told that if the lock didn’t fit my door then it’s my door’s problem (not a standard door), but it was a lie. I ended up finding a way cheaper but better lock that works perfectly for my door. Don’t recommend this place at all.

I purchased a used wooden entry door with an older Schlage lock set, no key. Brought it to Peter (Bills Locksmith) he disassembled the lock set so I could paint the door, showed me how to reassemble it and rekeyed us a new master key and two copies. Awesome! Premium service and a good price. I recommend!

Any issues getting it back together John let me know.

In and out, for 🗝️ keys and locks he's my dude. Plus he's dog friendly

Pro-active, professional and quick service! I lost my keys and needed help opening my file cabinet. I called Bill's Lock Shop this morning. After explaining my situation, I was asked for the codes on the locks because apparently the keys could be made with the code (I learned something new). Peter arrived within 30 minutes, brought the new keys, opened the lock and removed the paper clip that was stuck in the lock - all within a matter of minutes. Problem solved thanks to Bill's Lock Shop. Thank you!

I have used Bill's Lock Shop for years. Peter has always done an excellent job rekeying locks for me. He goes to great lengths to make sure locks and keys work perfectly before he gives them back to you.
I always call ahead to make sure he is in as sometimes he is out during the day making job calls.

Bill,
thank you for your kind review. We do our best to make sure the customer is taken care of. Again Thank You.

I have used Bill's Lock Shop a few times for my lock work needs. The service is great and the prices are very reasonable. They have been around for many years and the owner, Peter is very pleasant and knowledgeable about all things lock work. You can tell he truly enjoys helping his customers. Would highly recommend this Lock Shop!

We have worked with Pete (of Bill's Lock Shop) a number of times over the years.  Typical locksmith stuff, rekeys, lock repair, lock changes, and the like.  It is our philosophy to find good local independent service vendors (mechanic, appliance repair, yard work, locksmith, etc) that are pleasant, responsive, reasonably priced, and do quality work.  Bill's Lock Shop falls squarely in that category.

This is for Friday 12/29/18 at 12:30PM.  The person at the counter was extremely rude and unprofessional.  I had to yell across the store multiple times for several minutes until some yappy dog comes out from the back room to stare at me followed by a man.  I asked to have a key duplicated and when he said he didn't think he had it, I spotted one that looked almost identical to mine and asked him if that might be it.  Looking at me like I was dumb as a rock for exactly 10 seconds, he proceeded to say "do you want to do my job for me?" with a condescending attitude.  I suppose I would be this way if I was in a dying industry where automated kiosks at Safeway are replacing my business.  In any case, I asked for my keys back instantly and quickly left.  I found a place that actually understands a basic concept such as how to talk to a customer.  You know, the kind of thing you need to do in order to operate in the capacity of a customer facing role on a day-to-day basis.  Step up your game, Bill.  In 2018, you can't talk to customers like that if you wish to stay in business.

Thanks for your input and advice. Best of luck in getting your import key blank duplicated. Normally we do our best to give customers with overseas blanks help or options to solve their problem. Best of the New Years.

Pete at Bill's Lock Shop is a God send when you need help with your locks. He goes the extra mile to make sure that you are both safe and happy.

Always glad to help James. Thank you for the great review.

Great place for specialty lock work.  I had an old odd key that typical hardware store couldn't match, but no problem copying at Bill's.  Shop is tucked in a little back of the street on El Camino.

Glad to help out Tom. Thank you for the nice review.

Bill's Lock Shop
C, El Camino Real San Bruno, CA

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Bill's Lock Shop Reviews

4.1 stars based on 23 reviews

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